Important to know
BLB Shop is based online and we run all operations from our homes in Stellenbosch and Pretoria. We hand select items that we feel passionate about enhancing baby sleep.
Returns and Exchanging
We hope that all of our customers are happy and satisfied with purchases made at BLB. However, if you have received any of our products that you are unhappy with, please contact us on firstname.lastname@example.org within 2 weeks after receiving your products and we will offer you a refund (based on inspection of the item once returned) or credit of the same priced item in our online store. Please note that it does not include delivery costs.
All products are returnable, on condition that it is returned in the exact same condition as it was received in.
All products returned must be unused and sent back the way it was delivered. We shall have no obligation to accept any return that we receive after the expiration of the applicable return period which is 2 weeks after receipt of products. Please return products wrapped for protection.
BLB accepts payment with PayFast and EFT (Electronic Funds Transfer). Please visit the PayFast website for more information.